Juyoyo

At Juyoyo, every piece is crafted with ethically sourced materials and undergoes rigorous quality checks. Our gemstones come with accredited certifications, so you can be confident in their authenticity and craftsmanship.

Our jewelry is primarily crafted from high-quality, sustainable metals—including S925 sterling silver, 14K/18K yellow gold, rose gold, white gold, and platinum—all of which are renewable and responsibly sourced to ensure both durability, lasting shine, and a positive impact on the environment.

We aim to process and ship all orders within 14-21 business days. Standard shipping within the United States typically takes 4-6 working days. Shipping to other countries takes 7-10 business days.

Your satisfaction is our priority. We offer a 30-day return and exchange policy for unworn items in their original condition and packaging. Please visit our Returns & Exchanges page for detailed instructions on how to initiate a return or exchange.

Yes! Our expert designers are available to collaborate with you on creating bespoke pieces that reflect your personal style. Whether you have a specific design in mind or need creative guidance, we’re here to help. Check our custom guide.

We offer both natural and lab-grown gems. Prices are clearly marked - no greenwashing.

Finding your perfect fit is important! Our product list includes a comprehensive sizing guide with easy-to-follow instructions for measuring your ring size or choosing the ideal necklace length. If you're still unsure, our customer support team would be happy to help.

To keep your Juyoyo pieces looking their best, we recommend avoiding contact with harsh chemicals, such as perfumes, lotions, and cleaning agents. You should also remove your jewelry before swimming or showering and store it in a cool, dry place - preferably in its original Juyoyo pouch or box - when not in use.